Cookie and Privacy Policy
This policy (together with our terms of use and any other documents
referred to on it) sets out the basis on which any personal data we
collect from you, or that you provide to us, will be processed by us.
Please read the following carefully to understand our views and
practices regarding your personal data and how we will treat it.
For the purpose of the Data Protection Act 1998 (the “Act”), the data
controller is Captivate Hospitality, 65-69 Shepherds Bush Green, London
W12 8TX.
Information we may collect from you
We may collect and process the following data about you:
information that you provide by filling in forms on our site
www.oxyoriental.co.uk. This includes information
provided at the time of registering to use the Site, subscribing to our
newsletter, posting material or requesting further services, completing
any surveys or reporting any problem with the Site; records of your
correspondence (if any) with us;
details of your visits to our site including, but not limited to,
traffic data, location data, weblogs and other communication data and
the resources that you access; We may also ask you to complete surveys
that we use for research purposes, although you do not have to respond
to them.
IP addresses and cookies
We may collect information about your computer, including where
available your IP address, operating system and browser type, for system
administration and to report aggregate information. This is statistical
data about our users’ browsing actions and patterns, and does not
identify any individual.
Cookie statement
For the same reason, we may obtain information about your general
internet usage by using a cookie file which is stored on the hard drive
of your computer. Cookies contain information that is transferred to
your computer’s hard drive. They help us to improve the Site and to
deliver a better and more personalised service. Some of the cookies we
use are essential for the site to operate. They enable us:
» to estimate our audience size and usage pattern;
» to store information about your preferences, and so allow us to customise the Site according to aggregate preferences;
» to speed up your searches; and
» to recognise you when you return to the Site.
The main cookies that we use provide us with valuable data about our website.
Our website is built using technology by WordPress and this also uses
cookies that help the site to work better for you and monitors the pages
that you visit. Again, this is completely anonymous and is stored on
your computer for a very short period of time.
We also link to other websites such as Twitter, You Tube and
Facebook. We’re pretty sure that they use the same kind of cookies but
as these sites are not controlled by us, we can not guarantee the
cookies that they are using and suggest that you read their privacy
policies to be absolutely sure.
We really hope that this is ok, but if you are really unhappy with
cookies being used, the best way round this is to turn it off in your
browser settings so that they are not used on any website. To do this,
you can go to your privacy settings in either Tools or Options depending
on your browser.
If you want to clean out all tracking cookies from all your Web
sites, here are links where you can download three programs that can
clean out tracking cookies:
» http://www.lavasoftusa.com/products/ad-aware_se_personal.php
» http://www.spybot.info/en/download/index.html
» http://www.webroot.com/consumer/products/spysweeper/
Where we store your personal data
The data that we collect from you may be transferred to, and stored
at, a destination outside the European Economic Area (“EEA”). By
submitting your personal data, you agree to this transfer, storing or
processing. We will take all steps reasonably necessary to ensure that
your data is treated securely and in accordance with this privacy
policy.
All information you provide to us is stored on our secure servers.
Where we have given you (or where you have chosen) a password which
enables you to access certain parts of the Site, you are responsible for
keeping this password confidential.
Unfortunately, the transmission of information via the internet is
not completely secure. Although we will use our best endeavours to
protect your personal data, we cannot guarantee the security of your
data transmitted to the Site and any transmission is at your own risk.
Once we have received your information, we will use strict procedures
and security features to try to prevent unauthorised access.
Uses made of the information
We use information held about you in the following ways:
» to provide you with information, products or services that you request
from us or which we feel may interest you, where you have consented
» to ensure that content from the Site is presented in the most effective manner for you and for your computer;
to
be contacted for such purposes;
» to carry out our obligations arising from any contracts entered into between you and us;
» to allow you to participate in interactive features of our service, when you choose to do so; and
» to notify you about changes to our service.
We may also use your data to provide you with information about goods
and services which may be of interest to you. We will not provide your
data to third party advertisers or suppliers. We may use third party
service providers to help us operate our business and the Site or
administer activities on our behalf, such as sending out newsletter or
surveys. We may share your information with those third parties for
those limited purposes.
If you do not want us to use your data in this way, please notify us using our “Contact Us” form.
If you have opted in to our mailing list and wish at any time to
unsubscribe from receiving future emails, we include detailed
unsubscribe instructions at the bottom of each email or you may
unsubscribe via our “Contact Us” form.
Disclosure of your information
We may disclose your personal information to third parties:
» if Captivate Hospitality or substantially all of its assets are
acquired by a third party, in which case personal data held by it about
its customers and users of the Site will be one of the transferred
assets;
» if we are under a duty to disclose or share your personal data in
order to comply with any legal obligation, or in order to enforce or
apply our terms of use and other agreements;
» or to protect the rights, property, or safety of us, our customers, or
others. This includes exchanging information with other companies and
organisations for the purposes of fraud protection and credit risk
reduction.
Your rights
You have the right to ask us not to process your personal data for
marketing purposes. We will usually inform you (before collecting your
data) if we intend to use your data for such purposes or if we intend to
disclose your information to any third party for such purposes. You can
exercise your right to prevent such processing at any time by
contacting us using our “Contact Us” form.
The Site may, from time to time, contain links to and from the websites
of our partner networks, advertisers and affiliates. If you follow a
link to any of these websites, please note that these websites have
their own privacy policies and that we do not accept any responsibility
or liability for these policies. Please check these policies before you
submit any personal data to these websites.
Access to information
The Act gives you the right to access information held about you.
Your right of access can be exercised in accordance with the Act. Any
access request may be subject to a fee of £10 to meet our costs in
providing you with details of the information we hold about you.
Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be
posted on this page and, where appropriate, notified to you by e-mail.
Contact
Questions, comments and requests regarding this privacy policy are
welcomed and may be addressed to us via our “Contact Us” page.